Crystal has deployed a series of training videos featuring step-by-step instructions on using the features of CruiseBuilder, Crystal’s online booking engine, according to a press release.
The topics of these super short, easy-to-follow videos – each less than a minute long – include how to check availability, how to check prices, and how to get a quick quote, among other things to show off the ease and simplicity of the process. booking process for travel counselors.
Additional videos will be added in the future.
“Our partners continually express their appreciation for the efficiency and ease of CruiseBuilder and these videos are an additional layer of information to help ensure the system is accessible to everyone,” said Carmen Roig, senior vice president of marketing and Crystal sales. “We strive to take all guesswork out of the process so that travel counselors can focus on providing the best service to their clients, which is the ultimate goal for all of us. “
Crystal’s CruiseBuilder platform – and all RPC resources – are at the fingertips of travel counselors 24/7.
The dynamic platform is continually being improved to make the booking process as seamless as possible – recent updates include new booking search options and a canceled booking
Roig will host an Insider Insights webinar for travel counselors on Thursday, August 20 at 1 p.m. ET, a monthly opportunity for travel professionals to keep up to date with the latest updates from Crystal. During this month’s webinar, Crystal’s Director of Digital Marketing Julie Freedman will provide CruiseBuilder training to help travel counselors.