Crystal Launches CruiseBuilder Video Tutorials for Travel Partners
Crystal has deployed a series of training videos on how to use the features of CruiseBuilder, its online booking engine.
Topics for these videos – each less than a minute long – include “How to Check Availability”, “How to Check Prices” and “How to Get a Quick Quote” with the aim of demonstrating the simplicity of the reservation process for advisors. on trips. More videos will be added in the future.
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The first four tutorials can be found in the Crystal Partner Resource Center (PRC) under Tips & Features in the Training Tools section of the site.
“Our partners continually express their appreciation for the efficiency and ease of CruiseBuilder and these videos are an additional layer of information to help ensure the system is accessible to everyone,” said Carmen Roig, senior vice president of marketing and Crystal sales. “We strive to take all guesswork out of the process so that travel counselors can focus on providing the best service to their clients, which is the ultimate goal for all of us. “
Crystal’s CruiseBuilder platform and all PRC resources are available 24/7. Recent updates include new reservation search options and a view of canceled reservations.
Roig will host an Insider Insights webinar for travel counselors at 1 p.m. ET on August 20. Crystal’s Director of Digital Marketing Julie Freedman will provide CruiseBuilder training to assist travel counselors. Advisors can register for the webinar through the PRC portal and this link.